Steph Parker

Articles By:

Steph Parker | Community Manager

Social media stalker extraordinaire

Social Customer Service Makes Money

By: Steph Parker

May 17, 2012

At this point, we all know that people form attachments to certain brands. Take me, for example: I’ve been a Ray-Bans loyalist for years (though, not because of my decidedly hipster music habits). But, it was time for a change.

Read More

Topic: Insight

Tags: Customer Service, Social Media

Comments: Discussion

QR Codes: Scan or Ban?

By: Steph Parker

March 23, 2012

As a Community Manager, I find myself having to tackle the subject of QR codes all too frequently. Though they’ve been lumped into the world of social media, there’s nothing social about them; they’re about as conversational as a URL, because that’s essentially what they are. Nevertheless, I’ve interacted with them as a part of my digital ecosystem, and I usually recommend against them to clients. Why?

Read More

Topic: Insight

Tags: Digital Campaigns, QR Codes

Comments: Discussion

Facebook Timeline: 3 Ways To Get Back to the Future

By: Steph Parker

March 01, 2012

Thanks to Timeline, the focus on Facebook has shifted onto stories. And, those little stories all contribute to the biggest story of all: the one about your brand. It’s an exciting time to be a part of the conversation. Let’s get talkin’.

Read More

Topic: Innovation

Tags: facebook, social media, timeline

Comments: Discussion

Checking In To Your Next Trip

By: Steph Parker

February 17, 2012

Imagine if more travel guides were leveraging foursquare as an extension to their popular print collections; every outing would have a trusted advisor.

Read More

Topic: Insight

Tags: foursquare, social media, travel

Comments: Discussion

Crafting Social Media For Beer

By: Steph Parker

November 29, 2011

Why haven’t more craft breweries tapped into the digital world to take their drinkers’ passion from the festival to the everyday?

Read More

Topic: Inspiration

Tags: craft beer, facebook, social media, twitter

Comments: Discussion