Browse Reviews, Not Merchandise

By: Matt Fiedler

February 07, 2012

Over the holiday shopping season, I saw a few jokes about retailer Best Buy. Summing it up, Twitter satirist @badtaglines wrote them a fake slogan: "Best Buy. AKA Amazon's Showroom." The humor comes partially from an uncomfortable truth: well-liked retailers like Best Buy are having trouble keeping up with online competitors' lower prices.

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Topic: Innovation

Tags: in store shopping experience, online reviews, online shopping experience, shopping experience

Comments: Discussion